For the Health of our Community
It is our priority and commitment to deliver essential communication services, like broadband internet, to our members and customers. We’re being called upon from a federal, state and local level, all asking if we’re capable of delivering reliable broadband during this difficult time. The answer is, yes, absolutely we will.
One of our current focuses is to provide schools with a solution for distance learning. We are also offering free community WiFi for those that need it.
WiFi Hotspot Locations:
- Alexandria Fairgrounds in the West Parking Lot
- Alexandria Fairgrounds by the Bemo Building
- Gardonville’s Alexandria Office Parking Lot
- Lake Brophy Beach Parking Lot
- Gardonville’s Brandon Office Parking Lot
- Outside of Little Peeps Daycare
- Gardonville’s Warehouse Parking Lot in Evansville
Network Name: Gardonville WiFi
Password: gctel
For the Health of our Staff
Out of a desire to keep our staff and community safe, we’re taking proactive steps to maintain a healthy workforce so that we can continue to provide the excellent service you expect from us. We’ve established the following practices to reduce the spread of the Coronavirus (COVID-19). Click the gray bars below for more information as it relates to you.
Lobby Hours
Our office lobby will be closed to the public until further notice. If you have questions or need assistance, call or text (320) 524-2211.
In-Home Technician Visits
If a technician is needed to come to your home or business and anyone in your household is not feeling well, please contact us to reschedule your appointment. Call or text (320) 524-2211.
Payment Drop Off
Equipment Returns
Equipment returns can be left in the drop box outside our Brandon office. If you are a Brandon Communications customers, please call (800) 223-1676 to arrange drop off/pick up of equipment.
Keep Americans Connected Pledge
In response to the COVID-19 pandemic, and the challenges that many Americans will face in the coming months, FCC Chairman Ajit Pai recently announced the Keep Americans Connected Initiative. In order to ensure that Americans do not lose their broadband or telephone connectivity as a result of these exceptional circumstances, he specifically asked broadband and telephone service providers, and trade associations, to take the Keep Americans Connected Pledge. Gardonville has adopted this pledge. Learn more about it here.
Housing Assistance
West Central MN Communities Action recently received a large amount of funds to assist households within their five counties with housing related costs that have become past due as a result of hardships from COVID-19. Households will have to attest their inability to pay bills is a direct result of COVID-19 such as illness or loss of employment. Click here for more information.