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Frequently Asked Questions

The team at Gardonville Cooperative Telephone Association strives to provide our customers with the best experience possible. This being said, we feel it's important to provide you with the answers to the mostly commonly asked questions. We hope that you find them helpful and informative. Please contact us if you feel others would benefit from a question and answer that we have not yet posted! 

 

Reporting Telephone Troubles

Checking your own telephone can save you time and money! View our troubleshooting guide for ideas you can try before calling Gardonville. You can reach Gardonville by dialing (320) 524-2211 or toll-free at (888) 236-3574.

 

Reporting Internet Troubles

Gardonville provides Internet customers with free, 24-hour technical support. You may call a helpful and friendly technician anytime by simply dialing (320) 834-5155. Again, technicians are available 24 hours a day, 7 days a week!

 

Reporting Digital Television Troubles

If you are experiencing problems with your GC Digital Television Service please refer to your Digital TV Remote Control Guide or check out these helpful tips!

 

Customer Proprietary Network Information (CPNI)

In order to help protect your privacy regarding customer proprietary network information (CPNI), the Federal Communications Commission (FCC) has taken measures to strengthen the rules of providing CPNI to our customer(s). In order for Gardonville to be in compliance with the FCC rules for CPNI, we require customer(s) to fill out the enclosed double-sided form and return to our office at your earliest convenience. Regarding our procedures for CPNI compliance, please contact our business office at (320) 524-2211.

Required Forms:

CPNI Set Up Form